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Terms & Conditions

1. Booking & Deposits

  • A non-refundable deposit is required to secure all remapping appointments. This deposit covers time allocation, initial diagnostics, and preparation.

  • The deposit amount will be confirmed at the time of booking and deducted from the total service cost upon completion.​

2. Pre-Mapping Diagnostics

  • All vehicles will undergo a pre-mapping diagnostic check to ensure they are in suitable condition for remapping.

  • If the diagnostic reveals mechanical faults or issues that could compromise the remapping process or vehicle safety, the service will not be carried out until these issues are resolved.

  • In such cases, the deposit remains non-refundable, as the time and resources for diagnostics have already been allocated.

3. Vehicle Condition

  • It is the customer’s responsibility to ensure the vehicle is in sound mechanical condition prior to booking.

  • Remapping places additional stress on engine and drivetrain components. If parts are worn, faulty, or poorly maintained, they may fail after remapping. F1 Tuning accepts no liability for such failures.

  • Any work needed to bring the vehicle up to a suitable standard must be carried out at the customer’s expense before remapping can proceed.

4. Refund Policy

  • Refunds are only issued if a fault is directly caused by the remap software provided by us.

  • No refunds will be given in the event of mechanical failure unrelated to the remap or caused by underlying wear and tear.

  • If a map is found to be at fault, we will offer a refund or restore the vehicle to its original software settings at no additional cost.

5. Liability

  • While every effort is made to ensure safe and reliable performance, F1 Tuning is not responsible for any damage or issues arising from:

    • Pre-existing mechanical faults

    • Poor maintenance or improper use of the vehicle

    • Failure to follow our recommendations or post-mapping care advice

6. Customer Acknowledgement

By proceeding with your booking, you confirm that you:

  • Understand and accept these terms and conditions

  • Acknowledge that your vehicle is in a suitable condition for remapping

  • Accept that the deposit is non-refundable under the circumstances described

For any questions regarding these terms, please contact us before booking

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